Beginner’s Guide ot the Top 10 Best CRM Software in Singapore
For business leaders around the world, one of the biggest priorities is happy customers. In fact, research shows that companies that lead in customer experience grow revenue 80% faster than their competitors. And one of the ways to achieve this would be to invest in the right CRM Software- research also shows that businesses that invest in CRM systems experience a 300% increase in conversion rates. In this article, we look more in-depth at CRM Software and what they do, and we also list the best CRM Software you can invest in today in Singapore.
What is CRM Software?
Customer Relationship Management (CRM) software is a tool designed to help businesses manage and analyse customer interactions and data. Its primary function is to streamline every kind of customer communication so that you can achieve higher levels of customer satisfaction and revenue.
CRM systems bring together all essential customer information into a single database. This allows businesses to use the available data more effectively and also gain a deeper understanding of where each customer is in their lifecycle, enabling better business decisions. All in all, it helps you to create more personalised services with informed decision-making.
Why Do You Need CRM Software?
The need for CRM software actually stems from the importance of customer retention in running a business itself. Research shows that it’s five times easier to sell to an existing customer than to acquire a new one. Thus, as a CRM Software helps you to keep your business with you, you’ll be able to achieve higher levels of sales and longevity with your company.
Moreover, CRM software automates routine tasks, freeing up valuable time for your team to focus on strategic activities. There can be several features like sales forecasting, performance analytics, and personalised marketing campaigns that enable businesses to anticipate customer needs and respond proactively, fostering stronger relationships and driving growth.
Where Can I Find CRM Software in Singapore?
With its importance and the functionalities you trust it with, CRM Software can make or break your business. However, the abundance of CRM software providers in Singapore can make the selection process daunting. Well, to assist you, we’ve conducted thorough research to create a list of the best and most-used CRM Software in Singapore, based on factors like functionality, scalability, user-friendliness, and customer support
Here Are the Top 10 Best CRM Software in Singapore
Multiable CRM
Multiable M18 CRM is a cloud-native, no-code customer relationship management system tailored for Singaporean businesses. Designed to streamline sales, marketing, and customer support, it offers real-time analytics, seamless integration with other Multiable solutions, and customizable dashboards.
Website: www.multiable.com
Email: bbrands@multiable.com
Key Benefits:
Pros:
- Patented AI Tech – No just LLM-wrapper; patented EKP (enterprise knowledge partitioning) technology provides unparalleled data protection for enterprise amid AI adoption
- Singapore Compliant – Native GST, PEPPOL and IRAS support
- Enterprise-level Proven – Thousands of customers including public companies and multinationals
- Ready Integration – WhatsApp, WeChat and email integration empowers streamlined operations across departments and business clients
- Cost efficiency through no code design – Cut up to 90% customisation in comparison with traditional business software
- Native mobile app – Not just a native mobile app. Users can add dashboard into mobile app without the help of developers!!!
ChillAccount
ChillAccount is a user-friendly Enterprise Resource Planning (ERP) system customised for Singaporean small and medium-sized enterprises (SMEs). It offers several features including finance management, distribution and trading capabilities, CRM Software, and a customizable graphical interface.
Website: www.chillaccount.com
Email: enquiry-3e@chillaccount.com
Key Benefits:
- Rich Plug-in Options – From inventory management and advanced reporting tools, it is easy to find the plug-in you need
- Singapore Compliant – Native GST and IRAS support
- Comprehensive Invoicing and Inventory Functions – Handle partial shipment and multiple units. A standout feature among other accounting software
- Flexible Reporting Tools – Intuitive reporting tools save a lot of report development cost and time
End of List on the Top 10 Best CRM Software in Singapore
